Contact

FAQ

Thank you for visiting our website.

Do you have questions about our company or our various products and services? We will be happy to help you.

General information

Where can I find my personal contact person?

Where can I find my personal contact person?

Use our sales and service partner search to find the DMG MORI subsidiary closest to you.
Please select "TYPE: Sales and Service Company" - then the postcode search will appear (available in selected countries): Locations




Is there a worldwide location overview?

Is there a worldwide location overview?

You can find a DMG MORI location overview here: Locations


In how many countries is DMG MORI represented worldwide?

In how many countries is DMG MORI represented worldwide?

You can find current information about the group here: DMG MORI
 

Where are DMG MORI machines produced?
Where can I find information on DMG MORI AKTIENGESELLSCHAFT?
What are the DMG MORI delivery conditions?
Where can I keep up to date with news and offers?

Where can I keep up to date with news and offers?

You can find all current topics and information at a glance in our newsroom.

Where can I find information about the Sailing Team?

Where can I find information about the Sailing Team?

Current information about the DMG MORI Sailing Team can be found here: DMG MORI Sailing

Products/Services

What products and services does DMG MORI offer and where can I find them?

What products and services does DMG MORI offer and where can I find them?

How can I find the right machine for my machining needs?

How can I find the right machine for my machining needs?

With the help of the DMG MORI machine selector, you can find your machine according to your wishes and requirements.

Which materials can be machined with DMG MORI machines?

Which materials can be machined with DMG MORI machines?

All machinable materials can be machined with on DMG MORI's machinery, from ureol to aluminium to titanium or hardened steel and also hard-brittle materials such as glass, tungsten carbide, zirconium oxide or even composites.

Which machines does DMG MORI offer for additive manufacturing?

Which machines does DMG MORI offer for additive manufacturing?

As a global full-liner with over 20 years of experience in ADDITIVE MANUFACTURING of metallic components, DMG MORI stands for innovative manufacturing technologies and worldwide service. The portfolio comprises four complete process chains for additive processes with the powder nozzle and in the powder bed.

Which (machining) technologies does DMG MORI use?

Which (machining) technologies does DMG MORI use?

Complex machining simply realised!

Exclusive DMG MORI technology cycles are true assistants to workshop-oriented programming for increasing productivity and safety as well as expanding machine capability.


Where can I get information on used machines?

Where can I get information on used machines?

As the world's largest dealer of used CNC machine tools, we are your partner for all cases!

What is DMG MORI CNC Scout?

What is DMG MORI CNC Scout?

You can find immediately available new and used machines in our CNC-Scout.


Are machine prices available via the website?

Are machine prices available via the website?

Machine prices are not shown on our website. Please contact your DMG MORI branch. You can find our location search under: Locations

What does PAYZR mean?

What does PAYZR mean?

It is an acronym for “PAY with Zero Risk” and marks the entry into the world of data-based business models of subscription and pay-per-use.

With Software-as-a-Service, this applies to the variety of our offers - starting with the cloud-based systems WERKBLiQ, ISTOS and TULIP and expanding in the future to include other unique software offerings such as our DMG MORI technology cycles.

“Subscription & All-in” instead of “investment and purchase” is the motto above all in the area of Equipment-as-a-Service with the first available machine tool M1.

Digitization

What digitization options does DMG MORI offer?

What digitization options does DMG MORI offer?

DMG MORI offers software products and solutions for planning, preparation, monitoring and service under the catchword Integrated Digitization – always starting from the CELOS machine via CELOS Manufacturing to the Digital Factory.

Service/spare parts/warranty

Who do I contact for service?

Who do I contact for service?

The new free my DMG MORI customer portal offers you fast and device-independent direct contact with DMG MORI service experts, with a status overview of ongoing activities and access to all documents. Benefit from faster help compared to a telephone enquiry. In your my DMG MORI account you will always find the current status of your service requests and spare parts deliveries.

Where can I find the DMG MORI spare parts service or the online shop?

Where can I find the DMG MORI spare parts service or the online shop?

On our website you will find our spare parts service and our online shop for spare parts and DMQP products.

What are the warranty regulations?

What are the warranty regulations?

There are country-specific warranty regulations for replacement spindles (exchange spindle / new spindle) and spare parts.


Services

What products and services does DMG MORI offer and where can I find them?

What products and services does DMG MORI offer and where can I find them?

What financing options does DMG MORI offer?

What financing options does DMG MORI offer?

DMG MORI Finance is the ideal partner for financing your DMG MORI machine - see for yourself: DMG MORI Finance

What is DMQP?

What is DMQP?

DMQP stands for DMG MORI Qualified Products - Certified machine peripherals and innovative technology accessories with the highest performance and quality standards.

Events/Webinars

Do events take place regularly? If so, where can I find an overview of events?

Do events take place regularly? If so, where can I find an overview of events?

You can find a constantly updated event overview here: Events & Webinars

Where can I find webinars and online training?

Where can I find webinars and online training?

Webinars are integrated in the event overview: Events & Webinars

Special (online) trainings of the DMG MORI Academy can be found here: Online Training

Where can DMG MORI machines be seen live?

Where can DMG MORI machines be seen live?

Machines can be viewed live in our worldwide showrooms.
Select "TYPE: Showroom" when choosing - you will then receive locations with opportunities to view machines: Locations

Career

Where can I find current job advertisements?

Where can I find current job advertisements?

You can find all vacant positions in the DMG MORI Group on our career portal.

What training opportunities are available in the DMG MORI Group?

What training opportunities are available in the DMG MORI Group?

We train in technical and commercial professions.

Can I do an internship/write a bachelor's/master's thesis at DMG MORI?

Can I do an internship/write a bachelor's/master's thesis at DMG MORI?

DMG MORI offers a dual study programs as a practice-oriented alternative to classical studies, as well as internships.

Is it possible to participate in a trainee programs?

Is it possible to participate in a trainee programs?

DMG MORI offers various trainee programs.

Sustainability

What is DMG MORI doing on the subject of sustainability?

What is DMG MORI doing on the subject of sustainability?

DMG MORI is committed to clear principles and values. These form the framework of our sustainable corporate governance and the basis of all our actions.

Further information on the topic of sustainability, responsibility and compliance can be found here: Corporate Responsibility

Does DMG MORI produce in a CO2 neutral way?

Does DMG MORI produce in a CO2 neutral way?

From 2021, DMG MORI will manufacture all its machines in a completely climate-neutral way - from the raw material to delivery to the customer*. DMG MORI's "Company Carbon Footprint" related to its own value creation has already been climate-neutral since May 2020.

Further information on climate and environmental protection can be found here: Climate and environmental protection

* with the triad "Avoid. Reduce. Compensate."