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24 / 7 Hotline & Service Network

You depend on DMG MORI machines to be reliable, precise and efficient; and while you might not need it often, it's nice to know that our extensive and dependable service and support are just a phone call away.
Our customers enjoy peace of mind around the clock, thanks to our $140-million spare parts inventory, a widespread network of expert service specialists, warranty and spindle rebuilding programs, intelligent machine monitoring, and more. No matter your need, every member of our service and support staff—from our expert technicians to our customer service specialists—has one goal in mind: to help you maintain a more profitable, competitive and reliable manufacturing environment.

For support on your DMG MORI machine tool, call our Service Hotline at 1-855-364-6674.

To ensure you get the type of support you need, we've established three service levels:

  1. Local Direct Sales and Service Team. With our local and global network in the industry, you can be sure that our DMG MORI team at a local Technology Center near you can offer immediate expert assistance. You can also find your local team here
  2. Central Service Group. Based in Chicago, this group of service professionals has access to global resources to make sure your machines are running at peak performance.
  3. Global Service Network. Our global team has access to DMG MORI factory and design experts 24/7 for fast problem-resolution support.

The best machine tools deserve the best support

You can rely on your DMG MORI machine — as well as the service network behind it. DMG MORI has 28 Technology Centers throughout the country, so an expert service technician is always just a single call away. We choose the most experienced, knowledgeable service partners to ensure that you get fast, friendly and accurate service.
Not only do our service and support specialists help ensure maximum uptime of your machines, they can help with application support, refurbishments, upgrades, new machine purchases, tooling and more. DMG MORI machines, in combination with our service and support network, help you build the most reliable and effective manufacturing environment possible.

  • 24 / 7 Hotline

    Problems can arise at any time. Therefore, our service experts are available 24 hours per day, 7 days per week. If you look for services like Spindle Service or Spare Parts, call us!

    DMG MORI 24/7 Hotline 855-DMG-MORI (364-6674)
  • Machine selector

    Find the machine that meets your requirements!

    Regardless of individual business applications or size of workpieces. We offer you the perfect solution in top quality including service & support for the highest performance.

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