You depend on DMG MORI machines to be reliable, precise and efficient; and while you might not need it often, it's nice to know that our extensive and dependable service and support are just a phone call away.
Our customers enjoy peace of mind around the clock, thanks to our $140-million spare parts inventory, a widespread network of expert service specialists, warranty and spindle rebuilding programs, intelligent machine monitoring, and more. No matter your need, every member of our service and support staff—from our expert technicians to our customer service specialists—has one goal in mind: to help you maintain a more profitable, competitive and reliable manufacturing environment.
For support on your DMG MORI machine tool, call our Service Hotline at 1-855-364-6674.
To ensure you get the type of support you need, we've established three service levels:
The best machine tools deserve the best support
You can rely on your DMG MORI machine — as well as the service network behind it. DMG MORI has 28 Technology Centers throughout the country, so an expert service technician is always just a single call away. We choose the most experienced, knowledgeable service partners to ensure that you get fast, friendly and accurate service.
Not only do our service and support specialists help ensure maximum uptime of your machines, they can help with application support, refurbishments, upgrades, new machine purchases, tooling and more. DMG MORI machines, in combination with our service and support network, help you build the most reliable and effective manufacturing environment possible.